Legal

Privacy Policy

Last updated: December 2024

1. Introduction

At Kofiya ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Billing and shipping addresses
  • Payment information (processed securely by our payment providers)
  • Order history and preferences
  • Communications you send to us

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, including payment processors, shipping carriers, and marketing platforms. These parties are obligated to keep your information confidential.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.

7. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@kofiya.com
Address: 123 Rue de la Mode, 75001 Paris, France

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.